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CRM for customer care

Microsoft Dynamics CRM supports customers before, during and after the sale with field service, call center and customer service functions.

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Field Service from Microsoft

RSM helps organizations maximize efficiency and minimize costs with Field Service from Microsoft. Deliver outstanding service every time.

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Accelerators for Microsoft Dynamics CRM

RSM's Accelerators are built on the Microsoft Dynamics CRM platform to customize the functionality to fit the requirements of a specified market.

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Traditional CRM Functionality

CRM is about capturing and managing information from marketing activities, direct contact, inquiries, sales and other customer interactions.

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RSM has been providing implementations for Microsoft Dynamics CRM since version one. Learn about our industry focus.

Microsoft Dynamics 365 CRM demo

Microsoft Dynamics Customer Engagement is the next frontier of client management. RSM's consultants are here to answer your questions.