Browse By

Ideas & Insights

 








Insight Article

Do you want to build a robot?

RSM’s culture of innovation and use of robotic process automation is building new efficiencies and insights into audits of the future.



Article

Disrupting Disruption

How the pandemic affected companies’ business models and digital transformation road maps.







Article

Salesforce alert — API retirement

Modify or upgrade applications to function with the most current API versions to avoid any disruptions caused by retired versions.

  • Boroughf, Bryan
  • |

Article

Favorite Salesforce feature insights

In this month’s feature, we evaluate Spring ’21 release changes to Process Builder, as well as how Optimizer can improve system performance.

  • Boroughf, Bryan
  • |





Article

Two way messaging with customers

Digital engagement, part 2: Salesforce Digital Engagement connects multiple messaging systems for a seamless customer service experience.

  • Yang, Andy
  • |