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Helping clients make informed decisions

RSM professionals discuss their roles as trusted business advisors

ARTICLE

In her role as an auditor, Assurance Partner Melissa Prophet understands that companies can sometimes make mistakes. “We do, occasionally, find mistakes, but that is not our goal. We really want to be the trusted business advisor,” she says. Brittney Wycoff, an assurance senior manager, agrees, noting, “Of course, we have to make sure that they comply; that's what we were hired to do. But we try to go above and beyond.” 

RSM has become the trusted business advisor to its clients, a role developed over time through shared experiences and a common vision. “They become people who call you with questions,” says Jim Denny, RSM’s Oklahoma City office managing partner. “You become a familiar face. You become someone whom the clients learn how to trust.  And then they begin to ask for your opinion.” 

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