Transitioning from sales to service
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Studies have shown that organizations spend more money acquiring a customer than keeping one. Additionally, selling to existing customers is much easier than to new.
So then, how are you managing this part of your business?
Join us to learn:
- Easier transition from sales department to service delivery – improved accuracy, better customer service and efficiency, etc.
- Better customer relationship management by showing 360-degree view of customer beyond sales and marketing
- Improved customer service and account management by enabling sales and customer service departments to properly data mine their services and seek new opportunities