Transitioning from sales to service

Download webcast slides

Studies have shown that organizations spend more money acquiring a customer than keeping one. Additionally, selling to existing customers is much easier than to new.

So then, how are you managing this part of your business?

Join us to learn:

• Easier transition from sales department to service delivery – improved accuracy, better customer service and efficiency, etc.
• Better customer relationship management by showing 360-degree view of customer beyond sales and marketing
• Improved customer service and account management by enabling sales and customer service departments to properly data mine their services and seek new opportunities