Change happens: CSO’s CEO, Richard Kizer
Central States Health & Life Co. of Omaha, which sells credit insurance through financial institutions and car sellers, had to adjust as bankers and dealerships closed their doors. Yet it found a way to serve its policyholders, agents and employees.
Joe Adams, managing partner and CEO of RSM US LLP, discusses the challenges of paying claims and going after new business in a virtual environment with Richard Kizer, CEO of Central States Health & Life Co. of Omaha.
Watch the full episode, or highlights about risk and uncertainty, supply and demand shock, liquidity and cost management, workforce dynamics and leadership lessons.