Helping clients address continuous change

For decades, RSM's assurance, tax and consulting professionals have been helping consumer-focused companies improve their performance through the most challenging business cycles. Our clients include local, national and internationally recognized companies with diverse organizational structures operating in a variety of sectors, including retail, personal care, entertainment, consumer services, publishing, printing, distribution, household products, and furniture and fixtures manufacturing, to name just a few.

RSM brings this deep background in the consumer products market to our support of Dynamics CRM and ERP customers through system implementation and support, SmartStart implementation, including accelerators, software integration and development projects, and consulting engagements to address specific company and industry challenges.

RSM is prepared to help in the application, implementation and exploitation of CRM and operational systems to support:

Food and beverage

The food and beverage industry continues to change dramatically, and businesses need to respond quickly to constantly evolving challenges and trends without losing focus on top-line growth and margin management. Our industry specialists work with a diverse range of companies, including growers, processors, distributors and retailers. We understand the industry and can provide the insights you need to nurture customer relationships through CRM so you can adapt, grow and thrive.

Consumer products manufacturing

Business-to-business sales, distribution through retailers, distributors and representatives, and a growing direct-to-consumer channel continually demand a wide range of communications and response options for consumer goods manufacturers’ CRM function. And Microsoft Dynamics CRM is a leading product for helping that function operate efficiently and effectively. With RSM’s deep knowledge and experience as a guide, the SmartStart implementation process can deliver tailored and extended CRM functionality to help your organization start delivering world-class customer service quickly.