United States

Cambridge Sound Management (CSM) harmonizes its business with NetSuite and RSM

CASE STUDY  | 

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Overview

CSM is a technology company in the sound making business.  They selected RSM for an objective evaluation of leading ERP solutions and upgrade from QuickBooks to NetSuite.

Background

As the business grew, CSM struggled with inefficient manual processes and lack of visibility with its disparate on-premise QuickBooks and CRM systems

Project

RSM implements NetSuite in an accelerated six-week implement of cloud platform system.

Outcomes

The organization realized the following improvements:

  • A cloud solution tailored to their unique needs
  • Fully integrated ERP and CRM systems which provided a unified record of customer interactions
  • Workflow automation has eliminated time-consuming, error-prone manual work

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