Revenue cycle consulting services

At RSM, our revenue cycle consulting services are designed to develop greater efficiencies around critical processes, critical thinking, cash flow and controls that materially impact performance. As a result of our qualitative and quantitative approaches to revenue cycles in health care, we are able to clearly and accurately identify critical issues, roadblocks and inefficiencies that are impeding optimal performance. We develop revenue cycle solutions and execute value-added strategic initiatives designed to resolve challenges and facilitate improved performance. 

Our professionals provide you with valuable industry knowledge and serve in a coaching role to help you grow your management and support teams. When combined with our implementation assistance efforts, we consistently deliver quantifiable improvements for health care revenue cycles, including overall process efficiency, management controls, cash flow and accounts receivable management.

Free Rev Cycle Consultation

Our services

We provide a variety of services to address your revenue cycle challenges, including: 

  • Revenue cycle consulting: an end-to-end review of the people, process and technology that drive organizational cash and margin, including:

    • Current performance gap assessment

    • Key performance indicator summaries comparing current performance against industry standards

    • Quantified financial benefits related to specific recommendations

    • Technology optimization

    • Cost assessment impacting margins

    • Executive summary presentations to leadership

  • Patient access consulting: focusing on pre-registration, insurance verification, prior authorization, point-of-service cash collections, controls and supporting standardized operating policies and procedures

  • Middle revenue cycle consulting: including charge description master review and construction, pricing, charge lag and discharged not final billed (DNFB), charge capture and clinical documentation improvement

  • Business office audit: focusing on billing, claim reconciliation, accounts receivable management, staffing levels, denials prevention and vendor management

  • Systems review: optimizing current systems and management reporting

  • Analytics and business intelligence services: including tools to augment current revenue cycle reporting with drill-down capabilities to support long-term sustainability

Your benefits include:

  • Operational process improvements to your revenue cycle that impact key performance indicators such as cash acceleration, cash flow, accounts receivable and business office procedure redesign

  • Standardized workflows and automated key functions and controls

  • Proven, long-term sustainability while achieving short-term cash flow benefits

  • Process improvements across the organization

  • Change and behavioral management improvement

  • Critical knowledge transfer to revenue cycle management and bench support 

Learn more about the importance of revenue cycle optimization, RSM's revenue cycle services as well as our revenue performance improvement services.

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Case study: Lake Health Physician Group


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How can we help you?

To discuss how our team can help your business, contact us by phone 800.274.3978 or

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Events / Webcasts


Join us for our Urgent Care CFO Boot Camp

  • August 07, 2017


Updates and insights on Medicaid managed care in Illinois

  • June 19, 2017


Health care industry issues and insights webcast series

  • May 18, 2017