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Ideas & Insights

 





Insight Article

Why “OK” is costing retailers

Retailers operating the status quo in business practices and IT systems could be missing out on higher sales and improved brand loyalty.

  • Marker, Jeff
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Video

Big Data

Retailers, get key technology insights related to the importance of strategic big data analysis in this brief video.

  • Tickner, Ben
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Video

Cloud

Learn about the importance of optimizing your retailing cloud capabilities to add further business value in this brief video.

  • Tickner, Ben
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Video

Credit Cards

For retailers, there are varying degrees of credit card technology strategies to consider. Learn more in this brief video.

  • Tickner, Ben
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Video

Leveraging Technology

In this brief video, learn about key technologies in retail to optimize customer engagement and overall business growth.

  • Tickner, Ben
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Video

Overview

Learn the importance of leveraging technology strategies to reach customers and grow your retail business in this insightful video series.

  • Tickner, Ben
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Video

Security

Smart retailers must be diligent to protect customer and financial data. Get key cybersecurity insights in this brief video.

  • Tickner, Ben
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Video

Retail Technology Video Series

RSM’s retail technology video series provides retailers with strategies to help them navigate the trends and opportunities in technology.


Video

Customer Satisfaction

How can retailers measure customer satisfaction using technology strategies? Our industry insiders share their insights in a brief video.

  • Tickner, Ben
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Video

Loyalty

Retailers are looking for ways to engage and delight their customers. Learn about the importance of loyalty programs in this brief video.

  • Tickner, Ben
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Video

Unified Commerce

Learn why a unified commerce approach is ideal for retailers and how an omnichannel strategy helps in this effort. Watch the brief video.

  • Tickner, Ben
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