United States

New York Microsoft Dynamics Partner and NetSuite Solution Provider


Our New York consultants serve implementations of Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics CRM and NetSuite throughout New York, New Jersey and Connecticut.

Our New York ERP and CRM solutions group expanded into New York in 2005, when RSM acquired the tax and business services division of American Express, bringing senior ERP and CRM practitioners to the area.

Learn more about our ERP and CRM products.

ERP and CRM Team Leadership

Steve Ems is principal and ERP/CRM lead for the technology consulting practice in the Northeast region. Steve manages more than 35 specialists and is responsible for all aspects of project delivery, overseeing staffing, scheduling and quality control. He's worked with Microsoft Dynamics® Business Solutions for 25+ years and leads our national relationship with Microsoft's public sector team.

Joanne M. Raffa is a director with our New York ERP and CRM solutions group, based in RSM's New York office. She is responsible for project management, on-site implementation, support and training to facilitate a smooth transition for software application users at all levels specializing in Microsoft Dynamics® GP software. Joanne has implemented financial and distribution systems for Fortune 100 global enterprises, as well as middle-market firms. She is certified in SunSystems, Vision and Cognos products.

Jose Padilla is a manager and certified public accountant (CPA) in our New York office. He has over 15 years of public accounting experience and was a senior accountant for a local New York City accounting firm. Jose specializes in implementations of Microsoft Dynamics® GP and is proficient with Microsoft SQL Server® and has worked with clients from many industries, including health care, construction, agriculture, retail and software development.

How can we help you?

To discuss how our team can help your business, contact us by phone 800.274.3978 or